Our servicing is renowned for being very detailed and precise, and has evolved to an exceptional level...ALL serviced items are fully evaluated for functionality and performance by listening to them with a variety of music. Our Service Manager and Co-Founder Chris West applies his 37 years of listening experience (everything from vintage Naim systems to the current Naim ranges) with Naim based systems in home environment listening rooms. We carry out these tests concurrent with the final refinements of the equipment (e.g. wire loom dressing) – followed by a final listening test with the equipment re-cased. Whether it's a thirty plus year old vintage Naim system, more recent equipment from the legacy ranges, or current Naim equipment that we’ve restored, we believe our extensive care and testing has ensured we maintain 100% customer satisfaction! We use factory fresh parts, assemblies, and upgrade kits, and we stock a wide variety of items ready to deal with our expectations for the equipment we service. In addition our range of Ultimate Upgrades for legacy kit (Chrome Bumper and Olive era) provide further improvements extending the already very good restored performance level.
We specialize in full restoration of Naim equipment. Our rebuild prices include many adjustments and operations to optimize performance, longevity, and appearance … and we are intent on getting you the best possible sound from your system.
AV Options has over $50,000 invested in the same precision test equipment and tools Naim utilizes at the factory in England
On the bench we thoroughly clean the equipment inside and out. Externally, we scrub cases clean and deal with blemishes by using the appropriate touch up paints. Internally, when the old parts and boards have been removed – dirt, old thermal heatsink compound and dust are scrubbed or blown away. Knobs are removed cleaned and reset. Fascias are cleaned and detailed and returned to their full lustre. If not being replaced, rear panel DIN sockets and RCA jacks are cleaned and detailed. Uniquely, we have a rare cache of original Naim fascias and rear labels in "as new" condition that we are retaining for equipment sent to us for restoration.
When circuit boards are stripped of parts to be replaced, they are cleaned of any accumulated dirt before they are rebuilt. Wiring terminal pins are cleared of old solder and fully cleaned using solder flux solvents. This prepares them for a high quality soldered wire joint during reassembly. The same solvent is used to clean the solder side of the board after the new parts are fitted to avoid long term corrosive effects on board plating and solder joints.
To prevent noise and signal losses we use our own techniques to carefully clean, polish, and remove residues during restoration of internal parts that are unobtainable e.g. ALPS select switches in 72 & 32 preamps that can only be cleaned by complete removal and disassembly. Gold plated board mounting pins are also cleaned (and left residue free).
We check the mechanical integrity of the chassis, to ensure loosened parts are attended to. Where appropriate a precision torque driver tool is used to ensure tightness settings are correct e.g. mounting bolts on voltage regulators and output transistors (which are also an electrical connection that would be prone to noise and losses if not attended too). Mounting bolts for circuit boards which are important from the aspect of minimizing microphony noise in the circuitry are also torqued to factory spec.
After rebuild, recap or repair, every component undergoes rigorous testing, electronic set-up and adjustment, with the aid of precision test gear. This includes gain matching between channels, and stabilization of power amps for minimum distortion and best performance.
We burn equipment in for a minimum of 3 days before the final listening test.
A signed AV Options certificate of Test & Calibration will be included with every component repaired or serviced at our facilities. This easily authenticates your investment in our premium grade maintenance services for future owners, and supports the re-sale value of your valuable equipment.
We appreciate that there is a pride of ownership in Naim equipment that is second to none. Hundreds of Naim owners have already invested in AV Options servicing with great results and reliability! (click to view Testimonials). So we encourage you to take advantage of the following performance enhancing services and accessories for your Naim system.
Please note: AV Options services are available only for US customers at this time. AC products are available to customers in the USA & Canada: go to store. Prices are subject to change.
We can thoroughly bench test and check most Naim equipment starting from $245 per chassis. This includes all appropriate adjustments and listening tests—please contact us for a quote.
| Equipment Testing (including certification of operation within specifications) |
price |
|---|---|
Naim equipment - full bench test (including verification of your equipment’s operation within factory specifications), adjustments, inspection, and assessment through listening - Per Chassis. Please contact us for a quote on any items you need checked out. |
$245-$595 |
| Voltage Conversions (for equipment with a 115V/230V rewirable transformer) |
price |
|---|---|
|
— voltage conversions include a Tibia Deep-Cryo 120V AC cable valued at $40 (6ft) and testing |
$195-$295 |
| Voltage Conversions (for equipment with a dedicated voltage transformer) |
price |
|---|---|
|
The following Naim equipment require replacement transformers to convert them: These voltage conversions include a Tibia Deep-Cryo 120V AC cable valued at $40 (6ft) and testing |
|
V1: NAIT5i, NAIT5i2 replace toroidal transformer with required voltage & test |
$695 |
V2: CD5i, CD5i2 replace toroidal transformer with required voltage & test |
$595 |
V3: CD5X, CD5XS replace toroidal transformer with required voltage & test |
$695 |
V4: NAT 05, NAT05 XS replace toroidal transformer with required voltage & test |
$695 |
Upgrade Voltage Conversion to include TibiaPlus12 Deep-Cryo 120V AC cable (6ft) |
$89 |
| Minimum Charges | price |
|---|---|
We list a comprehensive range of services and repairs, but sometimes before a
repair job can be quoted we'll need to inspect the equipment first and run some tests. |
|
Minimum charge per full size chassis |
$195 |
Minimum charge per series-3, series-5, shoebox chassis |
$150 |
| Power Amplifiers Rebuilds include re-capping (all tantalums & electrolytics), all power-resistors & trim-pots, & more... |
part count | price |
|---|---|---|
A1X: NAP 135 (each) rebuild service incl cooling fan + XLR & speaker sockets |
46 |
$1,395 |
A2X: NAP 250 rebuild service incl XLR & speaker sockets (serial nos > #7500) |
83 |
$1,695 |
A3: NAP 180 rebuild service |
56 |
$1,195 |
A8: NAP 160 rebuild service |
56 |
$1,250 |
A9: NAP 150 rebuild service |
27 |
$995 |
A4: NAP 140 rebuild service |
56 |
$1,195 |
A5: NAP 110 rebuild service |
50 |
$1,095 |
Z1: Z-Foil Deep_Cryo gain resistors upgrade-for NAP 110/140/180/250/135 (pr) |
-- |
$150 |
CR1: AVO Deep-Cryo upgrade for Transformer & Wiring Loom NAP 180/NAP 250 |
-- |
$500 |
CR2: AVO Deep-Cryo upgrade for Transformer & Wiring Loom NAP 135 (pr) |
-- |
$900 |
| Integrated Amplifiers Rebuilds include re-capping (all electrolytics), all power-resistors & trim-pots, output transistors & more... |
part count | price |
|---|---|---|
I2: NAIT2 rebuild service |
65 |
$1,195 |
|
I12: NAIT2 AVO Ultimate Upgrade |
|
see PDF |
I1: NAIT 1 rebuild service |
66 |
$1,195 |
I9: NAIT (1 or 2) TibiaPlus Deep Cryo power cord conversion (incl larger strain relief grommet) |
|
$260 |
I10: NAIT (1 or 2) Powercon socket conversion + Powercon terminated TibiaPlus Deep Cryo |
|
$325 |
| Preamps & Headphone Amps (not including phono--see below) Rebuilds include recapping (all tantalums & electrolytics), output relays, opto-isolators (82 & 52) and more. |
part count | price |
|---|---|---|
P0: POTS8 Volume and Balance module upgrade for NAC 52 & 82 |
1 |
$950 |
P1: NAC 52 Rebuild service |
58 |
$1,250 |
P2: NAC 82 Rebuild service |
65 |
$1,150 |
P3: NAC 102 Rebuild service |
62 |
$850 |
P5: NAC 72 Rebuild service |
29 |
$895 |
P6: NAC 62 Rebuild service |
23 |
$850 |
P7: NAC 42(-5) Rebuild service incl Preh locking DIN sockets upgrade |
25 |
$895 |
P8: NAC 32(-5) Rebuild service, incl Preh locking DIN sockets upgrade |
34 |
$995 |
P15: STAGELINE phono preamp recap |
10 |
$350 |
P16: PREFIX phono preamp rebuild including RF update |
10 |
$450 |
P17: Upgrade STAGELINE or PREFIX with Z-FOIL precision made load resistors |
2 |
$125 |
P18: HEADLINE Rebuild service |
17 |
$475 |
WBT2: Conversion to pair of AVO Deep-Cryo treated WBT NextGen RCA sockets—Naim preamps or Stageline with BNC input sockets or older RCA sockets. |
2 |
$180 |
| Phono Cards Rebuilds include all tantalum and electrolytic capacitors, zener diodes, select resistors |
part count | price |
|---|---|---|
PB1: NA 522 type "N" 47K input load for MM cartridge - Rebuild service (pr) |
18 |
$295 |
PB2: NA 523 type "S" 470R input load for MC cartridge - Rebuild service (pr) |
16 |
$295 |
PB3: NA 523 type "K" 560R input load for MC cartridge - Rebuild service (pr) |
16 |
$295 |
PB4: NA 322 type "N" 47K input load for MM cartridge - Rebuild service (pr) |
18 |
$195 |
PB5: NA 323 type "S" 470R input load for MC cartridge - Rebuild service (pr) |
16 |
$195 |
PB6: NA 323 type "K" 560R input load for MC cartridge - Rebuild service (pr) |
16 |
$195 |
PB7: upgrade Naim phono cards (see PB1-PB6) with Z-FOIL precision made load resistors. We now Deep-Cryo treat all our Z-Foil resistors. |
2 |
$125 |
|
NOTE: 522 & 523 series phono cards are for use in NAC 102, 82, 52 and 92 preamps 322 & 323 series phono cards are for use in NAC 32, 32-5, 42, 42-5, 62 and 72 preamps |
||
| Power Supplies | part count | price |
|---|---|---|
| Power Supply RE-CAPS includes all tantalum and electrolytic smoothing capacitors |
||
S1: HICAP Re-cap service |
10 |
$595 |
S2: SUPERCAP Re-cap service |
38 |
$1,395 |
S3: 52PS Re-cap service |
40 |
$2,225 |
S4: XPS Re-cap service |
18 |
$925 |
| Power Supply REBUILDS includes re-cap + full set of LM317 regulators |
||
S5: HICAP rebuild service |
12 |
$995 |
S6: SUPERCAP rebuild service |
53 |
$3,995 |
S7: 52PS rebuild service |
55 |
$4,250 |
S8: SNAPS rebuild service |
12 |
$395 |
S9: NAPSC rebuild service |
4 |
$250 |
CB1: Chrome Bumper HICAP or SNAPS |
4 |
$295 |
CR3: AVO Deep-Cryo upgrade for Transformer & Wiring Loom HICAP/SNAPS |
-- |
$500 |
CR4: AVO Deep-Cryo upgrade for Transformer & Wiring Loom SUPERCAP |
-- |
$900 |
| Electronic Crossovers Re-cap includes all tantalum and electrolytic capacitors |
part count | price |
|---|---|---|
X1: NAXO 2-4 Re-cap service |
17 |
$675 |
X2: NAXO 3-6 Re-cap service |
29 |
$950 |
X3: SNAXO 2-4 Re-cap service |
17 |
$725 |
X4: SNAXO 3-6 Re-cap service |
29 |
$1,000 |
| Power Amplifiers Rebuilds include re-capping (all tantalums and electrolytics), all power-resistors, trim-pots and more |
part count | price |
|---|---|---|
|
For upgrading and servicing the following products: |
||
A16: NAP 200 rebuild service |
38 |
$1,295 |
| Preamps Rebuilds include recapping (all tantalums & electrolytics), output relays, opto-isolators (252), and more. |
part count | price |
|---|---|---|
P10: NAC 552 Rebuild service incl new display board |
65 |
$3,495 |
P11: 552PS original version - Recap service* |
75 |
$2,695 |
DR1: upgrade 552PS to DR (Discrete Regulator) version |
|
$3,595 |
DR2: upgrade 552PS to DR (Discrete Regulator) version plus recap service (new smoothing caps) |
|
$4,195 |
P12: NAC 252 Rebuild service |
88 |
$1,495 |
P13: NAC 282 Rebuild service |
78 |
$1,150 |
P14: NAC 202 Rebuild service |
63 |
$895 |
| Power Supplies Re-Caps include all tantalum and electrolytic smoothing capacitors |
part count | price |
|---|---|---|
S13: HICAP2 original version - Recap service* |
6 |
$595 |
DR3: upgrade HICAP2 to DR version |
|
$995 |
DR4: upgrade HICAP2 to DR version plus recap service (new smoothing caps) |
|
$1,295 |
S14: SUPERCAP2 Original version - Recap service* |
35 |
$1,495 |
DR5: upgrade SUPERCAP2 to DR version |
|
$2,795 |
DR6: upgrade SUPERCAP2 to DR version plus recap service (new smoothing caps) |
|
$3,195 |
S15: XPS2 original version - Recap service* |
19 |
$1,195 |
DR7: upgrade XPS2 to DR version (note that new smoothing caps are part of this upgrade) |
|
$1,995 |
S16: 555PS Recap service* |
19 |
$2,795 |
DR8: upgrade 555PS to DR version |
|
$2,995 |
DR9: upgrade 555PS to DR version plus recap service (new smoothing caps) |
|
$3,895 |
| * In the case of recap services P11, S13, S14, S15 and S16 we advise that the best path to take is the DR upgrade (or DR & Recap depending on the age of the power supply) | ||
| Crossover | part count | price |
|---|---|---|
X6: SNAXO 362 Recap Service |
41 |
$1,125 |
| Phono Preamp | part count | price |
|---|---|---|
P19: Superline recap service |
50 |
$1,350 |
| CD Player Accessories | price |
|---|---|
Clamp-1 single o-ring (CDS/CDI) |
$75 |
Clamp-2 double o-ring (CDS/CDI) |
$75 |
Clamp-3 (CD2/CD3) |
$49 |
Clamp-4 (CDX2/CDS3) |
$65 |
Clamp-5 (CD5i/CD5x) |
$25 |
Clamp-6 (CD555) |
$545 |
Clamp-7 (CD5si/ Uniti2) |
$15 |
Identifying correct CD clamp for VAM1202 and VAM1250 CD mechanisms
| Transit Bolts | price |
|---|---|
Knurled Thumb Screw, Grey, M5 x 15 (CD3/CD3.5, CD5/CD5x/CD5i) |
$8 |
Knurled Thumb Screw, Black, M5 x 25 (CDX/CDX2/CDS2/CDS3/CD555) |
$9 |
Thumbscrew, Round, Black, M3 x 24 (CDS2/CDS3) |
$8 |
Knurled Thumb Screw, White, M5 x 10 (NAC552/CD555) |
$8 |
Knurled Thumb Screw, Machined, M5 (CD555 door) |
$88 |
Naim dual banana plug (L) and straight pair Naim banana pins (R)
| For each wire end termination (parts and labor) | price |
|---|---|
R1: Naim dual banana plug |
$95 |
R2: pair of Naim banana pins (straight or right angled to wire) |
$75 |
R3: pair of Cardas Rhodium over Silver plated 1/4 inch spades (CGMS R XS) |
$95 |
| Custom Made NACA5 Speaker Wires | price |
|---|---|
W2: Naim NACA5 Black (per foot of speaker wire pair length) |
$50 |
T1: Bi-Link terminations for single wire run to Bi-wire speaker terminals (per pair of wires) |
$350 |
example calculation |
|
AV Options Deep Cryo treatment for set of NACA5 Speaker wires (highly recommended!) |
$195 |
Bi-Link terminations: for the best and most reliable connection quality when using a bi-wirable speaker with the factory recommended single-run of NACA5 speaker cable.
| Custom Made AV Options Twisted-56 Speaker Wires | price | |
|---|---|---|
Our very affordable speaker wire is ideal for products like the Naim NAITs, QUTE, and UNITI. Using two runs of copper 56 strand wire, that we carefully twist together to result in an impedance that (like Naim NACA5) is specifically appropriate for Naim equipment. Also highly recommended for Rega, Linn, Quad and many other amplifier brands. |
||
| For each wire end termination (parts and labor) | price | |
R1: Naim dual banana plug |
$95 |
|
R2: pair of Naim banana pins (straight or right angled to wire) |
$75 |
|
R3: pair of Cardas Rhodium over Silver plated 1/4 inch spades (CGMS R XS) |
$95 |
|
W3: TWISTED-56 Red & Black |
$24 |
|
example calculation |
||
AV Options Deep-Cryo is included for free with every pair of TWISTED-56 Speaker wires ordered |
||
AV Options TWISTED-56 Speaker Wires
| Tibia, TibiaPlus, SuperWiremold, Hubbell duplex outlets and Naim Powerline all products are Deep-Cryo treated (except Naim Powerline at $995) |
price |
|---|---|
AV Options Deep-Cryo Hubbell Duplex Outlet (15A or 20A) (Red) |
$79 |
AV Options Tibia C7-plug Deep-Cryo AC cable - 6 ft. |
$39 |
AV Options Tibia Deep-Cryo AC cable - 6 ft. |
$40 |
AV Options Tibia12 Deep-Cryo AC cable - 6 ft. |
$70 |
AV Options TibiaPlus Deep-Cryo AC cable - 6 ft. |
$149 |
AV Options TibiaPlus12 Deep-Cryo AC cable - 6 ft. |
$219 |
Naim Audio - Powerline USA version AC cable - 6 ft. |
$995 |
Naim Audio - Powerline USA version AVO Deep-Cryo AC cable - 6 ft. |
$1,099 |
AV Options SuperWiremold Deep-Cryo 9 outlet Power Strip / 6 ft cord |
$449 |
AV Options SuperWiremold shown with TibiaPlus12s: the no-brainer upgrade for your Naim system.
| Standard Naim Interconnects All Naim interconnects we sell include AV Options Deep Cryo Treatment |
price |
|---|---|
SNAIC-4 4-to-4 pin DIN interconnect |
$325 |
SNAIC-5 5-to-5 pin DIN interconnect |
$325 |
Burndy cable (SNAXO or S-XPS) |
$995 |
Burndy Cable kit for NDS to 555PS (two interconnects) |
$1,850 |
DIN-4 to XLR Stereo interconnect |
$120 |
DIN-4 to XLR mono interconnect (left) |
$120 |
DIN-4 to XLR mono interconnect (right) |
$120 |
DIN 5-to-5 pin stereo interconnect |
$225 |
DIN 4-to-5 pin stereo interconnect |
$225 |
DC1 - RCA Digital Interconnect RCA to RCA |
$550 |
DC1 - BNC Digital Interconnect BNC to BNC |
$550 |
SLIC interconnect for headline to HICAP etc. |
$120 |
|
Note: All interconnects we sell include AV Options Deep-Cryo Treatment at no extra charge.
|
|
| Factory cartons (also for legacy equipment ranges) | price |
|---|---|
Small chassis carton |
$150 |
Slimline chassis carton |
$175 |
Large chassis carton |
$175 |
These Naim cartons are imported from the factory in England and due to their bulk include considerable import costs. |
|
AV Options offers factory standard Naim cartons.
| Linking Plugs | price |
|---|---|
Link Plug for CDX Burndy Socket |
$195 |
Link Plug for SNAXO Burndy Socket |
$325 |
Link Plug Flexi 4-way (NAIT5) |
$75 |
Link Plug Round 5-pin (for Preamps & NAIT5) |
$25 |
Link Plug long paddle 4-way (NAC 82) |
$25 |
Link Plug short paddle 4-way (CD3.5/CD5) |
$25 |
| Speaker Accessories | price |
|---|---|
Floor Spike & Nut, Black, M6 x 60 (n-Sub) |
$10 |
Floor Spike & Nut, Socket head, Black, M6 x 34 (n-Stand) |
$10 |
Floor Spike & Nut, M6 x 34mm, Black (INTRO/CREDO) |
$10 |
Floor Spike & Nut, Black, M8 (SBL/IBL/NBL/SL2) |
$13 |
Floor Spike & Nut, High Tensile, Black, M8 (DBL) |
$25 |
Fraim Chip floor protector |
$35 |
PIP-1 Spacer (INTRO/CREDO/ALLAE) |
$30 |
PIP-2 Pin & Spacer (SL2) |
$40 |
Gasket Kit, SBL |
$205 |
Gasket Kit, DBL |
$275 |
| Fraim Accessories | price |
|---|---|
Ball Bearing, 1/2in, Stainless Steel |
$8 |
Ball Support, Stainless Steel |
$23 |
Shelf or Base spike cup |
$45 |
Shelf Cone |
$35 |
Floor Spike |
$35 |
Floor Protector, Naimfraim (CHIP) |
$35 |
Fraim Base Level Fittings |
$433 |
Tempered glass shelf |
$430 |
Glass Locator Kit |
$45 |
Carton and Inserts for Naim Fraim (Specify Base or Shelf) |
$175 |
| Naim Remotes | price |
|---|---|
R-Com Remote |
$679 |
NARCOM4 Standard Remote |
$229 |
Uniti Remote |
$229 |
Naim R-Com, NARCOM4 and Uniti Remotes
| Serial Number | Year of Manufacture |
|---|---|
| 000016 - 006933 | 1973 - 1982 |
| 006944 - 011998 | 1983 |
| 011999 - 019752 | 1984 |
| 019753 - 026689 | 1985 |
| 026690 - 031999 | 1986 |
| 032000 - 041484 | 1987 |
| 041485 - 049945 | 1988 |
| 049946 - 060867 | 1989 |
| 060868 - 069924 | 1990 |
| 069925 - 076367 | 1991 |
| 076368 - 083272 | 1992 |
| 083273 - 093739 | 1993 |
| 093740 - 105143 | 1994 |
| 105144 - 117211 | 1995 |
| 117212 - 128626 | 1996 |
| 128627 - 139322 | 1997 |
| 139323 - 150454 | 1998 |
| 150455 - 161170 | 1999 |
| 161171 - 170622 | 2000 |
| 170623 - 180714 | 2001 |
| 180715 - 191709 | 2002 |
| 191710 - 201343 | 2003 |
| 201344 - 213180 | 2004 |
| 213181 - 227530 | 2005 |
| 227531 - 241340 | 2006 |
| 241341 - 252990 | 2007 |
| 252991 - 269940 | 2008 |
| 269941 - 285378 | 2009 |
| 285379 - 304155 | 2010 |
| 304156 - 322134 | 2011 |
| 322135 - 339631 | 2012 |
| 339632 - 363707 | 2013 |
| 363708 - 383862 | 2014 |
| 383863 - 399807 | 2015 |
| 399808+ | 2016 - Present |
| Recommended Service Intervals: A re-cap or rebuild service is normally advisable every 7 to 10 years, depending on usage. |
|
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