Our servicing is renowned for being very detailed and precise, and has evolved to an exceptional level...ALL serviced items are fully evaluated for functionality and performance by listening to them with a variety of music. Our Service Manager and Co-Founder Chris West applies his 40 years of listening experience (everything from vintage Naim systems to the current Naim ranges) with Naim based systems in home environment listening rooms. We carry out these tests concurrent with the final refinements of the equipment (e.g. wire loom dressing) – followed by a final listening test with the equipment re-cased. Whether it's a thirty plus year old vintage Naim system, more recent equipment from the legacy ranges, or current Naim equipment that we’ve restored, we believe our extensive care and testing has ensured we maintain 100% customer satisfaction! We use factory fresh parts, assemblies, and upgrade kits, and we stock a wide variety of items ready to deal with our expectations for the equipment we service. In addition our range of Ultimate Upgrades for legacy kit (Chrome Bumper and Olive era) provide further improvements extending the already very good restored performance level.
We specialize in full restoration of Naim equipment. Our rebuild prices include many adjustments and operations to optimize performance, longevity, and appearance … and we are intent on getting you the best possible sound from your system.
AV Options has over $50,000 invested in the same precision test equipment and tools Naim utilizes at the factory in England
On the bench we thoroughly clean the equipment inside and out. Externally, we scrub cases clean and deal with blemishes by using the appropriate touch up paints. Internally, when the old parts and boards have been removed – dirt, old thermal heatsink compound and dust are scrubbed or blown away. Knobs are removed cleaned and reset. Fascias are cleaned and detailed and returned to their full lustre. If not being replaced, rear panel DIN sockets and RCA jacks are cleaned and detailed. Uniquely, we have a rare cache of original Naim fascias and rear labels in "as new" condition that we are retaining for equipment sent to us for restoration.
When circuit boards are stripped of parts to be replaced, they are cleaned of any accumulated dirt before they are rebuilt. Wiring terminal pins are cleared of old solder and fully cleaned using solder flux solvents. This prepares them for a high quality soldered wire joint during reassembly. The same solvent is used to clean the solder side of the board after the new parts are fitted to avoid long term corrosive effects on board plating and solder joints.
To prevent noise and signal losses we use our own techniques to carefully clean, polish, and remove residues during restoration of internal parts that are unobtainable e.g. ALPS select switches in 72 & 32 preamps that can only be cleaned by complete removal and disassembly. Gold plated board mounting pins are also cleaned (and left residue free).
We check the mechanical integrity of the chassis, to ensure loosened parts are attended to. Where appropriate a precision torque driver tool is used to ensure tightness settings are correct e.g. mounting bolts on voltage regulators and output transistors (which are also an electrical connection that would be prone to noise and losses if not attended too). Mounting bolts for circuit boards which are important from the aspect of minimizing microphony noise in the circuitry are also torqued to factory spec.
After rebuild, recap or repair, every component undergoes rigorous testing, electronic set-up and adjustment, with the aid of precision test gear. This includes gain matching between channels, and stabilization of power amps for minimum distortion and best performance.
We burn equipment in for a minimum of 3 days before the final listening test.
A signed AV Options certificate of Test & Calibration will be included with every component repaired or serviced at our facilities. This easily authenticates your investment in our premium grade maintenance services for future owners, and supports the re-sale value of your valuable equipment.
We appreciate that there is a pride of ownership in Naim equipment that is second to none. Hundreds of Naim owners have already invested in AV Options servicing with great results and reliability! (click to view Testimonials). So we encourage you to take advantage of the following performance enhancing services and accessories for your Naim system.
Please note: AV Options services are available only for US customers at this time. AC products are available to customers in the USA & Canada: go to store. Prices are subject to change.
| Serial Number | Year of Manufacture |
|---|---|
| 000016 - 006933 | 1973 - 1982 |
| 006944 - 011998 | 1983 |
| 011999 - 019752 | 1984 |
| 019753 - 026689 | 1985 |
| 026690 - 031999 | 1986 |
| 032000 - 041484 | 1987 |
| 041485 - 049945 | 1988 |
| 049946 - 060867 | 1989 |
| 060868 - 069924 | 1990 |
| 069925 - 076367 | 1991 |
| 076368 - 083272 | 1992 |
| 083273 - 093739 | 1993 |
| 093740 - 105143 | 1994 |
| 105144 - 117211 | 1995 |
| 117212 - 128626 | 1996 |
| 128627 - 139322 | 1997 |
| 139323 - 150454 | 1998 |
| 150455 - 161170 | 1999 |
| 161171 - 170622 | 2000 |
| 170623 - 180714 | 2001 |
| 180715 - 191709 | 2002 |
| 191710 - 201343 | 2003 |
| 201344 - 213180 | 2004 |
| 213181 - 227530 | 2005 |
| 227531 - 241340 | 2006 |
| 241341 - 252990 | 2007 |
| 252991 - 269940 | 2008 |
| 269941 - 285378 | 2009 |
| 285379 - 304155 | 2010 |
| 304156 - 322134 | 2011 |
| 322135 - 339631 | 2012 |
| 339632 - 363707 | 2013 |
| 363708 - 383862 | 2014 |
| 383863 - 399807 | 2015 |
| 399808 - 414048 | 2016 |
| 414049 - 430301 | 2017 |
| 430302 - 450416 | 2018 |
| 450417 - 465512 | 2019 |
| 465513 - 465657 | 2019 |
| 465614 - 482237 | 2020 |
| 482991+ | 2021 - Present |
| Recommended Service Intervals: A re-cap or rebuild service is normally advisable every 7 to 10 years, depending on usage. |
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